How do I return an item?

Returns PolicyAll merchandise may be returned within 30 days of purchase with proof of purchase. BUT, if you would be kind enough to contact us before you return your product we can help make sure that the product is working to your satisfaction. Let's face it, ButtKicker brand low frequency audio transducers are unique products. How they are installed, setup and connected to your other equipment can affect there performance, and therefore your satisfaction. Our customers tell us they absolutely love ButtKicker products - so please allow us to help you first. Call us at 1-888-676-2828 or email support@guitammer.com. Product must be in its original packaging and returned in resaleable condition. Product MUST have an RMA# for return. Please contact us for an RMA. Product not returned in resaleable condition may be subject to a 15% restocking fee. No returns after 30 days.